Mybet365 Terms and Conditions — Malaysia Online Gaming Platform Usage Guide

These Terms and Conditions take effect automatically when you access mybet365.pro, register a new account, or use any service provided by our platform. Acceptance of these terms is an absolute condition for using the platform.

Mybet365 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. The latest version will always be available on this page with a clear update date. Continued use of the platform after any changes are made constitutes your acceptance of the updated terms.

To register and use mybet365 services, you must meet all of the following eligibility requirements:

• At least 18 years old on the account registration date.
• A legally eligible individual with full capacity to enter into a binding agreement.
• Not subject to any local or international legal restrictions on participating in online gaming activities.
• Has never held a mybet365 account that was suspended or terminated due to a terms violation.
• Registering an account for personal use only, not on behalf of any third party.

Mybet365 reserves the right to request proof of identity and age at any time. Accounts found to not meet the eligibility requirements will be terminated and any remaining funds will be processed in accordance with our current policy.

Each individual is only permitted to hold one (1) active account at mybet365. Holding more than one account is a serious violation that may result in the termination of all associated accounts and freezing of funds.

During registration, you are required to provide accurate, complete, and up-to-date information. The details required include:

• Full name as per valid identification document (MyKad or passport).
• Accurate date of birth.
• An active, accessible email address.
• A valid phone number registered in Malaysia.
• Bank account details for withdrawal purposes.

The KYC (Know Your Customer) process is mandatory before your first withdrawal is processed. Accepted documents include MyKad, bank statements, and utility bills dated within the last 3 months. All KYC documents are handled securely and confidentially.

Mybet365 offers a wide range of payment methods designed specifically for the convenience of Malaysian members. All transactions are processed with 256-bit SSL encryption to keep your financial data secure.

Withdrawals may only be made to a bank account or digital wallet registered under the same name as your mybet365 account. mybet365 does not permit fund transfers to third parties under any circumstances.

All withdrawal requests are subject to standard security checks. mybet365 reserves the right to request additional verification for withdrawals exceeding the daily limit to ensure the safety of your funds.

All bonuses and promotions offered by mybet365 are subject to wagering requirements and specific terms stated alongside each offer. These requirements must be fully met before any bonus-related withdrawal is permitted.

• The welcome bonus may only be claimed one time only per new member.
• The standard wagering requirement is between 10x and 30x depending on the bonus type.
• Bonuses must be used within the validity period stated; expired bonuses will be automatically forfeited.
• Abusing the bonus system — including opening multiple accounts to claim bonuses repeatedly — is a serious breach of our terms.
• Mybet365 reserves the right to modify or withdraw any promotional offer at any time without prior notice.
• Mybet365's decisions regarding bonus eligibility are final and cannot be contested.

All games available on mybet365 — including video slots, bingo, table games, and Sports Betting — operate in accordance with the rules and procedures set by their respective game providers and mybet365 platform policies.

• The outcomes of all games are determined by a Random Number Generator (RNG) independently verified by international auditing bodies.
• Any attempt to manipulate, hack, or influence game outcomes using external software or methods is strictly prohibited.
• Mybet365 reserves the right to void any wager found to have been placed as a result of a technical error or incorrect odds display.
• In the event of a dispute regarding game outcomes, mybet365's server records are final and take precedence over any screenshots or other evidence submitted by a member.
• Minimum and maximum betting limits for each game are clearly stated within the game interface.

You are solely responsible for keeping your account login details confidential, including your username, password, and OTP codes. mybet365 will never ask for your password via email, SMS, or any other communication channel.

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Enable two-factor authentication (2FA) via your account settings for added protection.
• Log out of your account after every session, especially on shared devices.

If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat. mybet365 is not liable for any losses resulting from a member's negligence in safeguarding their login credentials.

Mybet365 enforces a zero-tolerance policy against unfair conduct, fraud, or any attempt to abuse the platform. The following activities are strictly prohibited:

• Money Laundering: Using the mybet365 platform to transfer, conceal, or launder proceeds of crime is a serious criminal offence.
• Multiple Accounts: Opening more than one account to bypass restrictions or claim bonuses multiple times.
• Identity Fraud: Registering using another person's identity or submitting fraudulent KYC documents.
• Bug Exploitation: Exploiting any technical errors or system bugs to obtain unauthorised credits or wins.
• Bot Usage: Using automated software, bots, or scripts to play or interact with the platform.
• Fraudulent Coordination: Colluding with other players to manipulate betting outcomes or table game results.
• Support Abuse: Submitting false or misleading complaints or chargeback requests.

Mybet365 works closely with financial authorities and law enforcement agencies. Any suspected activity involving fraud or money laundering will be reported to the relevant authorities.

Mybet365 is not liable for any direct, indirect, or consequential losses arising from the use of the platform, including but not limited to:

• Service disruptions due to scheduled or unplanned system maintenance.
• Transaction delays or failures caused by issues on the part of the bank or payment provider.
• Financial losses resulting from betting or game decisions made by the member.
• Unauthorised access to an account resulting from a member's failure to safeguard their login credentials.

The mybet365 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform operates without interruption, we do not guarantee 100% uptime free from technical disruptions.

Mybet365 reserves the right to suspend or terminate any member's account at any time if there is reasonable cause to do so, including:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC requirements within the specified timeframe.
• Self-exclusion requests for responsible gaming reasons.

Members who wish to voluntarily close their account may contact our support team. Any remaining funds in a voluntarily terminated account will be processed for withdrawal once all security checks and active conditions have been fulfilled.

Mybet365 reserves the right to review and update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or an in-platform notice at least 7 days before the changes take effect.

Minor updates such as spelling corrections, language clarifications, or additions that do not alter member rights or responsibilities may be made without prior notice. The "Updated" date at the top of this document will always reflect the date of the most recent change.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly in the mybet365 app or website.
• Email: [email protected] (response time: within 24 hours)
• FAQ: Visit the FAQ our team for instant answers to common questions.

These Terms and Conditions are governed by applicable law and any disputes will be resolved through the process established by mybet365. The official languages of this document are Bahasa Malaysia and English; in the event of any conflict between the two versions, the English version shall prevail.